Shipping Policy

We make every effort to process your order within 48 hours. Orders will be delivered within 7 business days. Orders are not shipped or delivered on national holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

As a token of our appreciation, we will pay for shipping costs on all regular items via carriers FedEx 、USP or others. Shipping costs might apply when arranging special delivery through customer service. We do not ship internationally and to Intra-Hawaii, Hawaii, Alaska, Contiguous U.S., Contiguous U.S.: Extended and any international address. Sorry for all the inconvenience.

If order is placed on a Friday, it will be shipped 3 days later. FEDEX does not count weekends nor Friday as a shipping day.

We have several warehouses in the eastern and western United States, and we will ship to the nearest warehouse for you based on your order address.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Your order may ship in multiple packages depending on the quantity or size of the items.

Our Return Policy provides detailed information about options and procedures for returning your order.

Natural Expressions is not responsible for lost or stolen parcels. If your tracking information indicates that your parcel has been delivered to your address but you have not received it, you will need to contact your local logistics provider immediately to check the status of your parcel. We will be happy to assist you with the steps and information needed to contact the logistics provider to resolve the issue. If you have any further questions on how to track a lost package, please contact us.

We're here to help! If you have questions regarding your order and shipment status, email us at
support@thenaturalexpressions.com. Please include your order number along with your question. An customer support team will get back to you as soon as possible.